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Improved User Interface (UI)

BRM is an incredibly powerful tool, however, the UI is a major downfall. Without an easy-to-use, intuitive interface the functionality is lost!

It is a difficult tool to train staff on as the UI is dense, over-saturated, and somewhat poorly organized. I think BRM needs to invest in a cleaner, more attractive and intuitive user interface in order to compete with other tools in the market. We would love to see a full calendar view added in the back-end as well. 

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I agree with the above comments

Great functionally but hard to get to grips with learning and using all that it can do.  I think we only use a fraction of the capability of BRM as a result

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