Getting Help on BRM / RSM
- What if you don't know how to do something?
- or if you have an issue?
- or perhaps you think you've found an anomaly / bug?
- or you have a feature request? (see here)
no problem - we have a built in tool to help you get help:
Then you will be able to type in your question - which will automatically search for instant solutions to common questions.
If you don't find what you're looking for, then add a screenshot - and send it through to create a support ticket. We aim to get back to you within 24hrs hours, often sooner. Please adhere to our two rules below :)
We have two rules!
- always be specific so we can investigate. Send Reservation References, Item Id's etc. Whatever is relevant
- don't sit there getting frustrated - just tell us, promptly please, and we'll get back to you.