Getting Help on BRM / RSM






  • What if you don't know how to do something?
  • or if you have an issue?
  • or perhaps you think you've found an anomaly / bug?
  • or you have a feature request? (see here


no problem - we have a built in tool to help you get help:



Then you will be able to type in your question - which will automatically search for instant solutions to common questions.


If you don't find what you're looking for, then add a screenshot - and send it through to create a support ticket.  We aim to get back to you within 24hrs hours, often sooner.    Please adhere to our two rules below :)



We have two rules!

  1. always be specific so we can investigate.  Send Reservation References, Item Id's etc.  Whatever is relevant
  2. don't sit there getting frustrated - just tell us, promptly please, and we'll get back to you.


See also 

how to suggest a new feature