Client detail per rental item
Some rental industries, particularly Snow & Ski, demand that you keep detailed customer records, not per reservation, but per rental item.
You typically need to ask things like:
So, first of all you set this up in your customer data customisation...
ie you tell BRM/RSM that you're interested in this extra information, for each customer.
Then, when you come to enter the details for a particular customer, you click on the details icon for that particular rental item...
Add customer details and press OK to save.
repeat for all rental items.