A big part of doing bike rental is moving at high speed. This involves breaking down the time-consuming parts of rental so that they can be done in parallel. This means that you can effectively be doing two things at once - or at least your customers can help do some of the work.
Here we see phase one and phase 2 combined:
- customer self-registration; in this example on a Samsung Galaxy tablet, but can be any type of tablet
- make registration using that customer record; data instantly shared between tablet and back-office.
Here is phase 1;
the customer registers....
And then here is phase 2;
The new client registration appears, like magic, in the BRM back-office in the client ticker.
you make the booking using the new registration. Registrations appear in real-time in the customer registration ticker. Used ones disappear to avoid clutter;
Finally, see it all come together in this 30 second video:
(you might want to watch in full-screen to see what's going on)