Error Codes

list of possible error codes and what they mean

LSI001 - Lightspeed API error
This is a general lightspeed error. If you see this best to use the BRM screenshot button to send a screenshot to support.  Check this article how to se...
Wed, 6 Jun, 2018 at 2:28 PM
LSI002 - user XYZ not linked to Lightspeed
each of your BRM accounts must be linked / connected to lightspeed (if you want that account to integrate with lightspeed) if you don't have an accou...
Wed, 6 Jun, 2018 at 2:29 PM
LSI003 - Lightspeed invalid shop configuration
This means the shop is misconfigured
Wed, 13 Jun, 2018 at 10:59 AM
LSI004 - Lightspeed Invalid Foreign keys for Customer...
See Problem Solving - Lightspeed Invalid Foreign keys for Customer... if you try to addTransaction to a reservation attached to a customer that doesn'...
Wed, 6 Jun, 2018 at 1:54 PM
LSI005 - Lightspeed Invalid foreign keys for Employee: x
Error Codes - Lightspeed Invalid foreign keys for Employee... Occasionally - when you first setup your lightspeed integration - you may see this error when...
Mon, 11 Jun, 2018 at 5:53 PM
LSI006 - Lightspeed Account ID is missing
The Lightspeed Account ID is not set in System -> Settings -> Lightspeed
Wed, 13 Jun, 2018 at 11:03 AM
LSI007 - Lightspeed duplicate EAN
When you get this error you have duplicate product code within Lightspeed. The EAN is a SKU or product code that has no stock level as that is all managed i...
Mon, 29 Oct, 2018 at 11:01 AM
LSI008 - Lightspeed Missing EAN
If you see this error, it means the Lightspeed configuration has not been done or has become invalid. In order to create a sales order in Lightspeed, BR...
Wed, 6 Jun, 2018 at 2:28 PM
LSI009 - Lightspeed Employee Locked Out
This is an error that is happening in the Lightspeed shop. The exact message is "Employee can't login. Verify that it isn't locked out or...
Mon, 29 Oct, 2018 at 10:40 AM
LSI010 - Lightspeed invalid Tax setup type
If you get this error message your Lightspeed tax has been setup incorectly. Check this article how to set it up correctly. The exact error message is &...
Mon, 29 Oct, 2018 at 11:06 AM