Customer record per rental item

Created by Doug Stoddart, Modified on Thu, 27 Jun at 6:08 PM by Doug Stoddart

Client detail per rental item

Some rental industries, particularly Snow & Ski, demand that you keep detailed customer records, not per reservation, but per rental item.

You typically need to ask things like:

Age
Height
Level
Male / Female
Shoe Size
Weight

So, first of all, you set this up in your customer data customisation...

ie you tell BRM/RSM that you're interested in this extra information, for each customer.

Then, when you come to enter the details for a particular customer, you click on the customer details icon for that particular rental item... It will pop up its own customer

Add customer details and press OK to save.

repeat for all rental items.

Custom Customer Details

Notes on your individual items