do you need to send an email for a provisional reservation? (made online)
No you don't have to. It's your choice.
You choose:
- if (and what) you send your customers when provisionals are made online
- if you send notifications to the store when online provisionals are made
- if you auto-cancel online provisional that are not paid for (and after how long)
here is where you make the setting in BRM:
Settings -> Notifications > When
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