Do you need to send an email for a provisional reservation? (made online)

Created by Doug Stoddart, Modified on Fri, 6 Jun at 8:39 AM by Doug Stoddart

 do you need to send an email for a provisional reservation? (made online)


No you don't have to. It's your choice.

You choose:

  • if (and what) you send your customers when provisionals are made online
  • if you send notifications to the store when online provisionals are made
  • if you auto-cancel online provisional that are not paid for (and after how long)


here is where you make the setting in BRM:
Settings -> Notifications > When






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