User Roles and Privileges

Created by Doug Stoddart, Modified on Fri, 02 Jul 2021 at 05:16 PM by Doug Stoddart

User Roles

Each user has a role, which defines which parts of the system they can access.

  1. Basic - for 'Saturday' staff - the ability to make & manage rentals
  2. Mechanic - as above, but also access to the maintenance section
  3. Staff - many store functions, but not management features
  4. Store Manager - all of the above as well as setup, financial options

This table shows which key sections each user has access to:

BasicMechanicStaffStore Manager
Getting Started / Home 







Additionally, a role may be given one or more of these optional privileges  (or none)

  • Administrator - add & maintain users.
  • Primary Contact - one and only one per organisation - to manage the relationship with BRM.
  • Billing Contact - package and payment information.
  • Agent - make a booking but not much else.  (third parties in your system)
  • Switch Stores - the ability to switch stores within an organisation (if your organisation has multiple stores)
  • Just Do It - JDI - force through a change even when there is not room for it!

This table shows what extra access each privilege gives the user:

Any user of any role may be given from between 0 and 4 of these extra privileges.

AdministratorPrimary ContactBilling Contact
Switch StoreJDI

manage users 

features & customization

require at least 1 per store

account & billing pages

switch store 


See Also



Reserved Functionality (linked to privileges)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article