Adding refunds & corrections (negative transactions)

Created by Doug Stoddart, Modified on Sat, 30 May, 2020 at 7:24 PM by Doug Stoddart

To record a refund you still record a transaction - but with a negative amount.

You still record the method of payment for the refund.

That way BRM keeps a record of the refund - rather than simply looking like no payment occurred (which would be wrong)

The same process applies for corrections.

e.g. you enter 100 instead of 10

add -90 "correction" to correct the mistake.

Here you can see we are entering a negative transaction: (refund)

because we are correcting a previous overpayment.

When this is done there are now 2 transactions and zero outstanding:

  1. the first payment of $123.00 was an overpayment
  2. we gave a $79.80 refund
  3. we now have two transactions and a balance of $0.00

See Also

refunding using Stripe

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article