Lightspeed Retail error LSI003 — "Lightspeed shop configuration error"

Created by Emily Campbell, Modified on Thu, 16 Jul at 1:04 PM by Emily Campbell

What this error means

Your shop's Lightspeed configuration is incomplete or invalid.

Why it happens

One or more of the shop-level Lightspeed settings in BRM is missing or wrong, so BRM can't complete the request.

How to fix it

  1. Go to Settings → Integrations Lightspeed R
  2. Check every required field is filled in and correct (Account ID, register, tax type, connected user).

Still stuck?

Contact support with the error and your reservation and we'll check your configuration.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article