Basic overview

Setting up webhooks from BRM broadly consists of 2 steps.

  1. Create an endpoint for the webhook on your server. 
  2. Register this endpoint in BRM and select the events you want to send to it.

Step 1: Creating a webhook endpoint

The expertise of a web developer will be required for this step. Get in touch with if you have any questions.

Step 2: Configuring webhooks in BRM

Once you and an endpoint to receive webhooks, you can move on to configuring this in BRM.

Go to Settings > Integrations > Webhooks and click the "Add hook" button to register a new webhook.

Enter the URL of your endpoint in the Web URL field.

Select the events you'd like to receive notifications of, the choices are, 

  • Customer create
  • Customer update
  • Reservation create
  • Reservation update

Check the enabled checkbox and click create to finish setup.

From now on, data will be sent to your endpoint in JSON format whenever a webhook is triggered. For example, if you selected reservation create and update as events, whenever a reservation is created or updated, the reservation data will be sent from BRM to the endpoint URL.

See also

Webhooks overview