Collecting rider details per item
One very powerful feature has been to collect rider / skier details per rental item when a customer books online. This information will then flow through to the back-office so that each item can be set up as required.
e.g. let's say you have a booking for 3 downhill bikes.
you need to know the rider weights of each rider to set up the suspension
(or perhaps, heights to make sure they have the right size)
image to be updated
Or, for example, you have a ski booking - you need to know key setup information for each skier in the party.
this is how it will look in the back-office:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42138661533/original/LSWSxXilX-tbq_DJkxxSIZU_STOCg0etFA.png?1719469693)
and here is how you set it up:
System > settings > customer Data
Custom fields (ones that you define, rather than provided by BRM by default) appear in Blue.
choose Per-item level for your customer data:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42138661534/original/TOWljjRLBiNOFD08_Va7PXLwQonIxfHjZw.png?1719469693)
see also:
Only ask the right questions for the right product
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