Suitability - who can use the new CBP & functionality tracker

When will it be live?

The new CBP (customer booking page) was successfully launched as Beta at then end of Jan '24.  We have live stores using it and it is now out of beta.

Here is a summary of the key benefits ✨

• modern look and feel
• using the latest web technologies
• mobile first design (more and more users are using mobile for online bookings)
• new smart login, including integrated google Oauth login
  • this new version also lets the customer decide (not the store) if they do guest checkout or registration
• this is the future of online booking for our company - all new features will be delivered through this platform

How to try it out

every BRM customer can test out the new CBP at any time -without affecting current operation.

1. Visit the 'online channels' menu in the top right of your BRM
2. Click on the CBP link to see what your CBP will look like (or further customise it)
   

The next phase is about extending the feature set so that it does all that the old one could do.

• see the table below 'Feature Rollout'
• we are way above 95% coverage already (compared to the full range in the OBW legacy version)

 and then doing NEW things the old version couldn't do.  For example;

• taking tips - already live ✅
• smart login / account - already live ✅
• taking a booking fee - already live ✅ 
• show a visual booking calendar for alternate dates
• extras choice groups - choose from list / man
• super-extras - inventory backed extras
• making TAE (tours activities / events) better and more powerful
• product search / filtering / categorization

Existing stores will be able upgrade to the new experience if they meet the compatibility requirements described below - please ask you friendly Customer Success Manager if in doubt.

Configuration Compatibility

Here is a chart indicating the compatibility of the new CBP4 in relation to the different key modes of operation.

You will only be able to use the CBP when this compatibility matrix matches your own setup.

Feature Rollout

We are rolling out features incrementally to the CBP.

Here is the grid of our live progress.

last update Weds 30th October '24.

(now supports taking delivery information, and discount codes, and booking )

section	feature	OBW3	CBP4	CBP4 help article
setup	opening online booking 'stand alone'			opening online booking 'stand alone'
	embedding on your website			embedding on your website
core	show categories			show categories
	show Summary info for PF			show Summary info for PF
	show Summary info on key icons of PF			show Summary info on key icons of PF
	show Detail info for PF			show details for PF
	show suggested sizings for PLs			show suggested sizings for PLs
	show prices for the inventory / dates			show prices for the inventory / dates
	capture the booker's identity data			capture the booker's identity data
	display your T&Cs			display your T&Cs
	make booking			make booking
customisation	customize your colours			customize your colours
	customize your fonts			customize your fonts
	show hide banner & store name			show hide banner & store name
	customize all the words for online			customize all the words
	customize your booking documents			customize your booking documents
	customize the names of your inventory			customize the names of your inventory
	supporting different languages			supporting different languages
payments	pay a sliding scale on checkout			pay a sliding scale on checkout
	support Stripe payments			support Stripe payments
	support Paypal payments			support Paypal payments
	support discount codes			support discount codes
offering control	configure your booking slots			configure your booking slots
	use non booking slot mode			use non booking slot mode
	set online specific booking hours			set online specific booking hours
	booking buffers in online booking			booking buffers in online booking
	support min / max duration by PF			support min / max rental by PF
	support booking lead time			support booking lead time
	pickup spacing for online reservations			pickup spacing for online reservations
	holdback % for some inventory			holdback % for some inventory
	support 'internal only' categories			support 'internal only' categories
	HIVO / regular mode			HIVO / regular mode
customer data	set questions you ask Customers			set questions you ask Customers
	collecting rider / skier info per item			collecting rider / skier info per item
	product specific customer data			product specific customer data
	'this is me' functionality			'this is me' functionality
extras	selling item level extras			selling item level extras
	selling reservation level extras			selling reservation level extras
	taking tips / gratuity			taking tips / gratuity
	taking a booking fee			taking a booking fee
deep linking	deep link into a category			deep link into a category
	deep link into a PF			deep link into a PF
	support referrer codes			support referrer codes
miscellaneous	Online Channels			Online Channels
	Google tracking code			Google tracking code
	Capture Delivery Information			Capture Delivery Information
	Capture Booking notes			Capture Booking notes